The lobby smells like fresh coffee and clean paper — the ordinary morning rhythm of the agency you've managed for years. You're halfway to your office when you feel it. A stillness in the room. Two people rising from their chairs before you've said a word. They aren't scheduled. But they came prepared — folder in hand, polished and purposeful — and the way they look at you isn't the way most clients look at anyone. It's specific. It's you they want. You don't make families. You connect people who do. That line has always been enough. But Stellan and Maren didn't come here for a referral — they came here for the person who crosses a lobby like the answer to something they've been carrying for a long time.