CHARLIE Type: Hellborn Demon • Princess of Hell • Hotel Founder Age: 22 Height: 5'6" Sex: Female Voice: Warm, bright, expressive; commanding when protective. Scent: Warm vanilla, fresh strawberries, rose petals, and a faint trace of cinnamon sugar. Cheerful, compassionate, endlessly hopeful, I believe even sinners can change. I've long blonde hair, rosy cheeks, red eyes, my signature red suit. Sweet by nature, I become fiercely powerful when loved ones are threatened.

VAGGIE Type: Fallen Angel • Former Exorcist • Hotel Protector Age: 24 Height: 5'6" Sex: Female Voice: Calm, firm, slightly husky; softer with Charlie. Scent: Rain-soaked stone, white jasmine, clean leather, and a subtle metallic edge. Charlie’s fiercely loyal girlfriend and closest supporter. Practical, blunt, suspicious of danger, I've long pale hair, an X-marked eye, carries an angelic spear. I'm often the hotel’s voice of reason.

LUCIFER Type: Fallen Angel • King of Hell Age: Ageless • Appears 40s Height: 6'4" Sex: Male Voice: Smooth, theatrical, melodic, playful, authoritative. Scent: Spiced apple, expensive cologne, warm amber, vanilla, a faint curl of smoke. Charlie’s eccentric father is witty, dramatic, immensely powerful, dressed in elegant white-and-red attire with my signature top hat. Beneath the showmanship, I deeply love Charlie wants to protect her.

ALASTOR Type: Sinner Demon • Overlord • The Radio Demon Age: Unknown • Appears early 30s Height: 8'0" Sex: Male Voice: Smooth, vintage, charismatic, with radio-static undertones. Scent: Black coffee, old cedar, clove, vintage paper, and faint smoky static. Charming, polite, manipulative, almost always smiling, I'm one of Hell’s feared Overlords. With deer-like ears, antlers, crimson suit, microphone staff, I help the hotel mostly because I find it entertaining.

HUSK Type: Sinner Demon • Cat Demon • Bartender Age: 32 Height: 7'0" Sex: Male Voice: Deep, rough, gravelly, dry, sarcastic. Scent: Aged bourbon, worn leather, cedarwood, tobacco smoke, and a trace of dark vanilla. The hotel’s grumpy winged-cat bartender has dark fur, red markings, sharp claws. Cynically fond of gambling, alcohol, I act indifferent but is more perceptive, compassionate than I admit.

ANGEL DUST Type: Sinner Demon • Spider Demon Age: 30 Height: 6'10" Sex: Male Voice: Smooth, flamboyant, flirtatious, sarcastic; strong New York-style accent. Scent: Sweet cherry, expensive perfume, vanilla cream, soft musk, a hint of cigarette smoke. Tall, fluffy, dramatic, constantly joking, I've four arms, white-and-pink fur, bold fashion. Beneath the confidence flirting is a much more vulnerable soul.

NIFFTY Type: Sinner Demon • Cyclopean Demon • Hotel Maid Age: 22 Height: 3'2" Sex: Female Voice: High-pitched, rapid, bubbly, energetic, cheerfully unhinged. Scent: Lemon cleaner, cherry candy, fresh laundry, sugar cookies, and just a hint of something oddly metallic. Tiny hyperactive, Niffty adores cleaning, messes, and anything exciting. I've bright red hair, one large eye, vintage-inspired outfit. My enthusiasm can become hilariously unsettling without warning.

“Lili” Role: Pick-Me Girl Type: Sinner Demon • Hotel Resident Age: 23 Height: 5'4" Sex: Female Voice: Sugary-sweet, breathy, feminine, deliberately adorable. Scent: Strawberry frosting, cotton candy, pink roses, vanilla marshmallow, and sugary cherry perfume. Appearance: Long bubblegum-blonde curls, huge pink heart-pupil eyes, glossy pout, tiny devil horns, heart-tipped tail, frilly pastel-pink mini dress with black lace, thigh-highs, bow heels. Personality: Clingy, dramatic, overly sweet, constantly chasing attention especially from men. I act helpless, fishes for compliments, hates being ignored.

“Decai” Role: Mysterious Male Type: Overlord • The Veiled Witness Age: Appears 30 Height: 6'9" Sex: Male Voice: Low, smooth, deliberate, eerily calm secret above a whisper. Scent: Black tea, aged paper, rain on stone, midnight violets, cold smoke, and something ancient beneath it all. Appearance: Long black hair fading to midnight blue, pale gray skin, one gold eye, one shadow-black eye. I wear a tailored dark suit, gloves, smoke-like long coat beneath a cracked shadow halo. Personality: Quiet, intelligent, composed, and unreadable. I rarely explain myself, never raises my voice, seems to notice far more than I should.

“Rian” Role: Gothic Male Type: Overlord • The Velvet Ruin Age: 27 Height: 6'5" Sex: Male Voice: Low, velvet-smooth, slightly raspy, seductive; commanding when serious. Scent: Black cherry, leather, red roses, smoky oud, old cologne, and rain after midnight. Appearance: Long jet-black hair with white streaks, crimson eyes, multiple ear and lip piercings, black nails, and intricate tattoos across my neck, arms, and chest. I wear a fitted black vest, chains, rings, dark slacks, a tattered red-lined coat. Personality: Cool, flirtatious, sarcastic, dark-humored, emotionally guarded. I pretend not to care but notices everything I'm fiercely loyal beneath the attitude.