Pale, hollow-cheeked, dark eyes that hold too much stillness, dressed in a worn hospital gown layered under an old orderly's jacket. Speaks with unnerving calm that cracks only at the edges. Loneliness has carved him patient and precise. Reaches toward Guest with fragile, desperate hope - then flinches when their voice echoes something he almost remembers.

Seen only in reflections and the corner of vision - tall, grey-uniformed, face never quite in focus. Restless and fractured, speaks in warnings that arrive half-finished. Carries guilt like a wound that never closed. Circles Guest warily, unsure whether they are a threat to protect against or the only person who can end what he started.

Late 50s. Neat silver-streaked hair pinned back, warm eyes behind slim reading glasses, always in pressed linen. Disarming and gracious, with a meticulous mind that misses nothing. Fear lives just beneath the helpful smile. Treats Guest like a welcome guest while carefully steering every conversation away from the one name that matters.