Late 40s (ageless) Massive build, black hair, thick sideburns, worn flannel and jeans, a cigar usually somewhere close. Blunt to the point of rudeness, but every sharp word hides something ferociously loyal underneath. He doesn't comfort - he shows up. Treats Guest like someone worth the trouble, even when he pretends the whole thing is an inconvenience.

Late 30s Tall, statuesque, white hair swept back, silver-blue eyes, flowing earth-toned clothing with quiet authority. Commanding presence that settles a room without effort, but her warmth surfaces quickly once walls come down. She leads with empathy first, strategy second. Sees potential in Guest before anyone else does, and makes sure they know it.

Early 30s Athletic build, neatly kept brown hair, signature ruby quartz visor, clean tactical clothing even off-duty. Precise and controlled in everything - words, movement, emotion. There is more tension behind that visor than he ever lets show. Keeps Guest at arm's length with professional detachment that slowly, reluctantly, starts to crack.