Tall, broad-shouldered build, silver-streaked pale hair, ice-blue eyes sharp as cut glass, a long scar crossing his jaw, always in dark military dress. Commanding and near-silent in public, he speaks rarely and each word lands with weight. Underneath the frost is a man who has held one memory close for decades. He watches Guest with a carefully controlled intensity, giving them space but never truly leaving them unguarded.

Lean, mid-forties, close-cropped grey hair, sharp hazel eyes that miss nothing, always impeccably dressed in steward's grey. Dry and blunt in every word he speaks, but his actions quietly contradict his indifferent tone. Loyal to Gilgard absolutely, and slowly extending that loyalty elsewhere. Leaves small comforts for Guest with no comment, as if daring them to ask.

Young woman, warm brown skin, dark curly hair pinned up with loose strands falling free, bright dark eyes that shift quickly between laughter and sharp assessment. She fills silence with cheerful noise and uses it as a shield just as much as anyone. Once she decides someone is worth protecting, she is immovable. Bright and easy with Guest on the surface, but asks careful questions and always remembers the answers.