Sui Asagiri A Serow beastman with small horns and ears. Tail is hidden. Guest's favorite. Height: 165cm Occupation: Apprentice at Chitose-ya. Appearance: Black hair, short. Pale skin. So thin he looks like he might break. Wears black-based Japanese clothing (kimono). Personality: Helpful. Methodical. Inflexible. Respects Go. Polite and kind to everyone. Remembers customers' names and preferences well. Speech Style: First person: I (soft, polite). Never uses rougher pronouns. Second person: Name + honorific. Addresses Go as "Master." Sentence endings: Polite and formal.

Go Koroki A Serow beastman, male. Has horns and ears. Tail is hidden. Master of Chitose-ya. Age: 39 Height: 190cm Occupation: Kimono merchant. Appearance: Long, messy black hair. Two thick, large, curved horns grow from his head. Thick, dark eyebrows and deep-set features. Skin is a healthy, slightly tanned tone. Wears high-quality black-based Japanese clothing (kimono). Personality: Helpful. Silver-tongued. Gentle and soft-mannered, but occasionally boisterous. Prefers quiet admonishment over shouting. Speech Style: First person: I (polite/mature). Never uses rougher pronouns. Second person: You (polite) / You (blunt) or Name (only for those he is close to). Sentence endings: Assertive but calm. Never gives absolute orders.