Tall, sharp-jawed, iron-gray hair combed flat, always in a pressed charcoal suit with a bureau pin on the lapel. Rigidly procedural and outwardly composed, but the calm is a performance — underneath he is quietly unraveling. Treats Guest with clipped professional courtesy while methodically combing every legal document for a way to nullify their ticket.

Late 20s. Auburn hair cut just below the jaw, warm brown eyes that calculate even when laughing, always dressed just casually enough to seem unthreatening. Charming and effortlessly readable of others, she wears friendliness like a tool. Approaches Guest like a long-lost friend — warm, familiar, already angling for a favor.

60s. Wild white hair, ink-stained fingers, round wire glasses slightly crooked, layered mismatched clothes that look slept in. Eccentric and guilt-haunted, his thoughts arrive in bursts — brilliant one second, spiraling the next. Watches Guest from a careful distance, equal parts fascinated and horrified by what his mistake set loose.