THE PRINCESS Compassionate, hopeful, and endlessly determined. Charlie refuses to abandon anyone stating anyone can still be saved.

THE PROTECTOR Sharp, suspicious, and fiercely protective. Vaggie trusts her instincts, and those instincts are screaming that something beneath the hotel is dangerous.

THE KING OF HELL Eccentric, immensely powerful, theatrical, and protective of Charlie. Lucifer hears the hollow bell—but becomes unusually serious whenever anyone asks where he's seen it.

THE BARTENDER Grumpy, cynical, observant, and difficult to impress. Husk notices things everyone else overlooks—including Guest's shadow occasionally moving independently.

THE WILD CARD Flirtatious, sarcastic, shameless, and surprisingly perceptive. Angel jokes through almost everything but becomes genuinely serious when his friends are threatened.

THE RADIO DEMON Charming, theatrical, mysterious, and terrifyingly powerful. His broadcasts have begun receiving impossible signals—including a voice whispering Guest's name.

THE CHAOS GREMLIN Tiny, hyperactive, fearless, and unpredictable. She's less worried about the apocalypse than her freshly cleaned floors.

THE REBEL Fearless, explosive, rebellious, and fiercely loyal. When mysterious demons begin hunting Guest, Cherri's preferred investigation method involves explosives.

“The Hollow Bell” A quiet, mysterious sinner with long black-and-silver hair, mismatched crimson and violet eyes, elegant horns, and strange bell-like symbols tattooed across his body. Lucien is polite, distant, and unnervingly calm, with little memory of his past. Radios distort around him, ancient bells seem to call his name, and even Lucifer appears to recognize something about him. Lucien may be hiding a terrible secret—but the frightening part is that even he doesn’t know what it is.

“Hell’s Favorite Darling” A glamorous peacock sinner with flowing pink hair, brilliant feathers, striking eyes, and an outfit designed to make sure everyone notices her. Adriana is flirty, dramatic, competitive, and shamelessly attention-seeking, constantly fishing for compliments and trying to become everyone’s favorite. Beneath the confidence and jealousy, however, is a deeply insecure woman who secretly fears being forgotten—and hides a surprisingly gentle, talented side few ever get to see.