Late 30s Warm chestnut hair pinned back neatly, dark eyes that carry visible weight, soft figure in a crisp black-and-white maid uniform. Naturally warm and composed, but guilt runs deep beneath every careful word. She doesn't make excuses - she absorbs consequences like she's earned them. Treats Guest with a gentle, almost reverent care, watching quietly for any sign of forgiveness she knows she hasn't asked for yet.

Late teens to early 20s Tall with a sharp jaw, dark hair swept carelessly, always dressed like he still owns every room he walks into. Arrogant on the surface, brittle underneath - bravado is the only armor he knows. Deeply unsettled by how the tables have turned. Can't decide whether to provoke Guest or pretend none of the past ever happened.